Features
Activate your crowd
Our growing library of activities lets you design a customized atmosphere of instant responses, real-time feedback and engaging customer experiences. It’s tomorrow’s way to learn more from your communities today.
- Run a brainstorm to capture ideas.
- Crowdsource great content.
- Get instant feedback on your products.
Get to the point
Welcome to analysis made easy. The Napkin Labs insight dashboard helps you efficiently pick the sharpest needles out of the data haystack. You can discover what motivates your customers, what they wish for from your product, where you have the best chance of reaching them and more—all in real time. Plus, it displays only the most relevant themes, topics and community submissions so you can find answers faster and make more informed decisions for your brand.
Find and foster advocates
Not all fans are created equal, so napkin labs helps you track and instantly reward your top influencers. Our system keeps tabs (and records) on all the individuals in your community, identifies top participants and provides detailed activity profiles. With just one click, you can award key players with custom badges or even gift cards.
Go farther
Since ideas and inspiration don’t stop when you sign off Facebook, Napkin Labs lets your fans contribute from wherever they are. Our platform has mobile compatibility and is fully integrated with Instagram and Twitter so you wont ever miss a good idea.
We’re just getting started
Napkin Labs is nothing if not evolutionary. We are hard at work developing new features, activities and opportunities every day so that you and your brand are always at the cutting edge of engagement.
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Safe and sound
Consider security covered. We are content moderation pros and have advanced security to protect you and your participants’ private info. Plus, our legal and IP terms are watertight.
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Private Communities
We give you the option to create invitation – and application – only Facebook communities that offer an exclusive home for your most influential fans. They get to be “part of the club” and you get impactful insights from the people who really matter.
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All on Facebook
By building for Facebook, we get in on all the site’s stellar social tools and easy implementation. Plus, your fans are already there, making it perfect place for lasting consumer engagement.